Subject: 20541874,Broker US, Childish Gambino & Tame Impala & Ariana Grande - Coachella Music Festival 2019 - Weekend 1,12/04/2019, Buyer claims he receive wrong tickets
From: Seeta Seeta <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Date: Thu, 4 Apr 2019 14:48:54 -0700 (MST)

Hi Anurag, 

With reference to TID:20541874,Buyer email stating he received the wrong tickets and asking for refund previous agent pradipta biswas flagged the case to her poc so can you please check with poc what is the revert. 

Can you please assign the case to day shift agent so he can explain buyer everything. 

Thank you for your consideration. 

Thanks & Regards, 
Seeta