Subject: Harder, better, faster, stronger 🚀
From: Kuba from LiveChat <[email-masked]>
To: AJ <[email-masked]>
Date: Fri, 31 Mar 2023 08:58:31 +0000
List-Id: 9c5eb54aa9b2efe23531b3e09mc list <9c5eb54aa9b2efe23531b3e09.746257.list-id.mcsv.net>

I’ll get Daft Punk’s banger stuck in your head for the rest of the day, but I’m actually talking about LiveChat features.

 
https://www.livechat.com/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03

** Hi 👋
------------------------------------------------------------

If you’ve used canned responses already, you know how much time they can save you while dealing with repetitive questions. Could they get any better than this? You betcha.

With suggested and private canned responses, the two latest updates to this feature, you can now reply to customers more quickly and with a more personal touch.

In other news, I talk about:
* Canned response best practices
* Answering Google Business Messages
* Updated Squarespace integration
* Creating chatbots with no coding

https://www.livechat.com/success/authors/kuba-rogalski/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03&utm_content=hero-text&utm_term=author-image https://www.livechat.com/success/authors/kuba-rogalski/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03&utm_content=hero-text&utm_term=author-image

Kuba Rogalski
LiveChat

https://www.livechat.com/updates/product-updates/work-faster-suggested-private-canned-responses/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03&utm_content=image

** Work faster with suggested and private canned responses
------------------------------------------------------------
https://www.livechat.com/updates/product-updates/work-faster-suggested-private-canned-responses/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03&utm_content=image

So what's this update about? With suggested responses, LiveChat can hint at the appropriate response based on what is happening in the chat.

You can also sprinkle your canned messages with an extra bit of personality with private responses that only you can use. They'll appear at the top of the list of canned responses and won’t affect your team's list. Private responses are available in the Team, Business, and Enterprise plans.
Learn more (https://www.livechat.com/updates/product-updates/work-faster-suggested-private-canned-responses/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03&utm_content=button)

** Canned response best practices for you to copy right away
------------------------------------------------------------
https://www.livechat.com/success/canned-response-examples/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03&utm_content=image

If you feel like you could use some help and inspiration with canned responses, my friend Ola has got you covered. From her article, you will learn:
* What canned responses are, exactly.
* Where to start when creating your list of canned responses.
* How canned responses help your team.
* How to balance automation with personalization.
* Customer service response examples.
* How to make the most of canned responses.

Start reading (https://www.livechat.com/success/canned-response-examples/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03&utm_content=button)

** Google Business Messages team up with LiveChat
------------------------------------------------------------
https://www.livechat.com/marketplace/apps/google-messages-for-business/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03&utm_content=image#description

Do you know that customers can look your business up on Google or Google Maps and message you directly from those places? You have to activate this service first — it's called Google Business Messages — but you get the idea.

Why am I talking about it? Because you can integrate it with LiveChat, duh. And when you do that, chats started with Google Business Messages land in your LiveChat app chats section, just like a standard chat coming from a website widget, so you can manage all your customer communication in one place.
Add Google Business Messages (https://www.livechat.com/marketplace/apps/google-messages-for-business/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03&utm_content=button#description)

** The Squarespace integration now supports cart view
------------------------------------------------------------
https://www.livechat.com/updates/integrations/squarespace-integration-now-supports-cart-view/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03&utm_content=image

If you run your website on Squarespace, chances are you've tried the Squarespace integration I mentioned a few months ago. And if you haven't, here’s a little nudge that can convince you to give it a shot.

With the detailed cart view feature, you can see what customers bring to your chat line in their shopping carts. Want to know what else this integration brings to the table?
Keep reading (https://www.livechat.com/updates/integrations/squarespace-integration-now-supports-cart-view/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03&utm_content=button)
https://www.livechat.com/marketplace/partners/recommended/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03&utm_content=partners&utm_term=image-link

** Create chatbots from A to Z with no coding
------------------------------------------------------------
https://www.chatbot.com/academy/chatbot-designer-free-course/introduction/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03&utm_content=image

What if I told you that pretty much anyone can create high-quality chatbots? You really don't have to be a software developer to design them. Enter the Chatbot Design Course. With video lectures and tutorials, you'll learn everything you need to build fully-functional chatbots from start to finish.

The course is free and suitable for those of you just beginning to learn the chatbot ropes and advanced chatbot builders who want to refresh their knowledge. Want to become a chatbot designer? You'll love it. Want to add bots to your business? You'll love it even more. Because we know a thing or two about business. And chatbots.
Take the course (https://www.chatbot.com/academy/chatbot-designer-free-course/introduction/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03&utm_content=button)

https://www.livechat.com/success/authors/kuba-rogalski/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03&utm_content=author-page&utm_term=image-link

Thanks for reading this far! Feel free to let me know what you think by replying to this email or getting in touch with me on LinkedIn (https://www.linkedin.com/in/jakrogalski/) . Have a great day!

OUR OTHER PRODUCTS
https://www.chatbot.com/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03 https://www.helpdesk.com/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03 https://www.knowledgebase.ai/?utm_source=newsletter&utm_medium=email&utm_campaign=monthly-2023-03
https://twitter.com/intent/follow?screen_name=LiveChat https://www.linkedin.com/company/livechat/ https://www.facebook.com/livechat https://www.youtube.com/livechat https://www.instagram.com/livechat/

This message was sent to: [email-masked] (mailto:[email-masked])
by LiveChat, 101 Arch Street, 8th Floor,
Boston, MA 02110, USA

Change your email preferences (https://livechatinc.us2.list-manage.com/profile?u=9c5eb54aa9b2efe23531b3e09&id=81e2dd92da&e=3e33ba8012&c=9349d5fd03)

Unsubscribe (https://livechatinc.us2.list-manage.com/unsubscribe?u=9c5eb54aa9b2efe23531b3e09&id=81e2dd92da&e=3e33ba8012&c=9349d5fd03)