Subject: RE: New RMA inquiry request - 214930
From: EPOS Customer Service US <[email-masked]>
To: BLR SennCom Support <[email-masked]>, AJ Hurry <[email-masked]>, EPOS Customer Service US <[email-masked]>
Date: Wed, 27 Jul 2022 14:03:00 +0000

Hi Pritish,

RMA was received at the warehouse and processed. The replacement was already created and released. Note 1000605 – shows 0 stock in US.

Replacement: SUS000042176

Saludos cordiales / Best regards
Samara DuBois (SMDB)
Order Management & Logistics Coordinator, Customer Service
1-800-332-7439
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
EPOS USA, Inc. · 166 Main Street, Old Saybrook, CT · 06475 · USA

From: EPOS Global Support <[email-masked]>
Sent: Wednesday, July 27, 2022 12:22 AM
To: AJ Hurry <[email-masked]>; EPOS Customer Service US <[email-masked]>
Subject: RE: New RMA inquiry request - 214930

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Team,

Can we have an update on this please?

Regards,
Pritish

 Conversation ID: 52656fd5-bcdf-11ec-8a0c-5bc2b96180d1 0437fede-0d6c-11ed-800e-f9ab7f69d1dd 7f8600dOn Tue, July 26 at 10:38, Pritish Nandi wrote:
HI Team,

Can you please change the process to SNOW?

Also the estimated shipping date was for 25th July 2022?

Could you please create an replacement order and ship the replacement product?

Regards,
pritish

On Fri, April 15 at 22:54, EPOS Audio, Customer Service US wrote:

Return: SUS000042175--- the return was created for 1000605

Best regards

Andrea Dunn (ADNU)
Manager Customer Service And Logistics Americas, Demant Sound Operations

EPOS USA, Inc. · 166 Main Street, Old Saybrook, CT · 06475 · USA

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From: EPOS Global Support <[email-masked]<mailto:[email-masked]>>
Sent: Friday, April 15, 2022 1:13 PM
To: EPOS Customer Service US <[email-masked]<mailto:[email-masked]>>
Subject: New RMA inquiry request - 214930

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Remarks:

Company Name: Eglin Federal Credit Union

Name: Elizabeth Parker

Phone: +18508620111 Ext 1556

Email: [email-masked]<mailto:[email-masked]>

Address line 1: Eglin Federal Credit Union

Address line 2: 838 Eglin Pkwy NE

Postal Code: 32547

City: Fort walton beach

State/Province: Fl

Country: NA::USA

Article Nr. (Quantity):

Article nr. for replacement: 1000605(2)

Article nr. for return:

Process: SLTR

Stock location: MAIN

 Conversation ID: 52656fd5-bcdf-11ec-8a0c-5bc2b96180d1 52656fd5-bcdf-11ec-8a0c-5bc2b96180d1 7f8600d