Subject: Fwd: Gaming - Middle East Warranty handling
From: Pritish Nandi <[email-masked]>
To: Sebastian <[email-masked]>, "Tripathi, Dheeraj" <[email-masked]>, Antonio Iunco <[email-masked]>, ANUPAM TIWARI <[email-masked]>, Arjun Hurry <[email-masked]>, "Denisa Alexandra . Magda" <[email-masked]>, DIPANSHU SHARMA <[email-masked]>, "GRACE ODETTE. BOUSSI" <[email-masked]>, Ismail Lsm <[email-masked]>, Jiaojia Chen <[email-masked]>, "Levente Szabo" <[email-masked]>, Marika Fujita <[email-masked]>, "Md Modassir Hassan" <
Date: Wed, 30 Jun 2021 07:39:48 -0700 (MST)

FYI 

From: "Josephine Veena Dorairaj, JVDO" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]>, "Innocent Bohui, INBO" <[email-masked]>, "Christopher Kurek, CKUR" <[email-masked]>, "Temistocles Valdes, TEVL" <[email-masked]>, "Matthew Broadley, MAEY" <[email-masked]>, "Daisuke Murata (DIUM)" <[email-masked]>, "Muhammad Ali, MUAI" <[email-masked]> 
Cc: "Sara Aknooni, SRAK" <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]> 
Sent: Wednesday, June 30, 2021 8:08:41 PM 
Subject: Gaming - Middle East Warranty handling 

Hi Team, 

We have a new Country partner Thomsun, who will handle the warranty claims of Gaming products in all Middle East countries. We have published Thomsun’s phone number in our Gaming webform, we will not receive any inbound calls from Middle East region. 

We go live from 1 st of July that is tomorrow. 

Here are the procedures to be followed: 

[ https://eposaudio-gaming.zendesk.com/hc/en-us/articles/4402870057883-Middle-East-Warranty-procedures | https://eposaudio-gaming.zendesk.com/hc/en-us/articles/4402870057883-Middle-East-Warranty-procedures ] 

[ mailto:[email-masked] | @pritish ] Please share this with LSM Team. 

	

Best regards, 

Josephine Veena Dorairaj 
Technical Support Specialist 

+45 21684511 

	

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/en/jp/gaming/products/gsp-602-1000414 | 
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