Subject: Fwd: Missed call - 20th April
From: Pritish Nandi <[email-masked]>
To: Arjun Hurry <[email-masked]>, Md Modassir Hassan <[email-masked]>
Date: Wed, 21 Apr 2021 00:36:33 -0700 (MST)

Hi AJ and Modassir, 

Why you only have taken only 1 call in your entire shift yesterday? Pravesh has 10 inbound calls in the same shift. 

Please do not tell me that you have had more outbound calls or more tickets. That will not be acceptable. 

Regards, 
Pritish 

From: "Ashish Dabral" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "saurabh" <[email-masked]>, "deeksha" <[email-masked]>, "Ismail Lsm" <[email-masked]> 
Sent: Wednesday, April 21, 2021 12:46:21 PM 
Subject: Missed call - 20th April 

Hi Prtish, 

PFB the missed call report for yesterday. 

There is one Ignored call under Ismael name. However, that one was test call done by me, he reported me on the same time. 

Count of Attempt Type 	Column Labels 		
Row Labels 	Answered 	Ignored 	Grand Total 
Antonio Iunco 	11 		11 
Anupam Tiwari 	12 		12 
Arjun Hurry 	1 		1 
Denisa Magda 	7 		7 
Dheeraj Tripathi 	1 		1 
Dipanshu Sharma 	3 		3 
Grace Boussi 	3 		3 
Ismael Zakaria 	6 	1 	7 
Karin Gligor Teodora 	1 		1 
Levente Szab 	11 		11 
Marika Fujita 	4 		4 
Md Modassir Hassan 	1 		1 
Pravesh Singh 	10 		10 
Rosette Modiri 	2 		2 
Sebastian Constantin Coldea 	11 		11 
Grand Total 	84 	1 	85 

Regards, 
Ashish Dabral