Subject: Chat audits - Jayway+Doha+Txt+Colocation - 16/02/2021.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Arjun Hurry <[email-masked]>, nushat hashmi <[email-masked]>, harsh sharma <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Wed, 17 Feb 2021 07:22:15 -0700 (MST)

Hi Team, 

PFA for the audit report for dated 16/02/2021. 

Total Chat availability for Colocation dated 16-Feb-2021 : 23h 58min 
Series 	7am-8am 	1pm-2pm 	2pm-3pm 	3pm-4pm 	10pm-11pm 
Availability 	59min 2s 	59min 50s 	59min 41s 	59min 56s 	59min 21s 
Agent on shift 	Nushat 	Nushat + Vimal 	Nushat + Vimal 	Nushat + Vimal 	Abhishek 
=========================================================================================== 
Total Chat availability for JayWay dated 16-Feb-2021 : 24h 
Series 	10pm-11pm 
Availability 	59min 3s 
Agent on shift 	Abhishek 

Thanks & Regards 
Vimal Tewari