Subject: Chat audits - Jayway+Doha+Txt+Colocation - 15/02/2021.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Arjun Hurry <[email-masked]>, nushat hashmi <[email-masked]>, harsh sharma <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Tue, 16 Feb 2021 09:27:26 -0700 (MST)

Hi Team, 

PFA for the audit report for dated 15/02/2021. 

Chat ID: QO5KV8TVSR 
01:29:51 pm) Vimal - Hello, would you like to talk about our services? 
01:29:51 pm) Visitor - xx vides 
01:30:13 pm) Vimal - We are Colocation America and we provide servers. You can check our services by visiting below link :https://www.colocationamerica.com/services 
01:30:20 pm) Vimal - Are you interested in any of the services we provide? 
01:30:27 pm) The chat was closed because Vincent had signed out. The internet went down and I was logged out from the system all of sudden, however will take of this and try not to repeat this in future. 

Chat ID: QOAKWJ1K34 (Typo Error) - @ Chat was taken by Vimal. Hi Ma'am, will take of this and will make sure not to repeat such mistakes again. Please consider my sincere apologies this time. 

Chat ID: QO4KG8XI0X (Typo Error) - @ Chat was taken by Nushat. 

Total Chat availability for Colocation dated 15-Feb-2021 : 23h 59min 
Series 	7am-8am 	1pm-2pm 	2pm-3pm 	3pm-4pm 	10pm-11pm 
Availability 	59min 55s 	59min 40s 	59min 56s 	59min 55s 	59min 49s 
Agent on shift 	Nushat 	Nushat + Vimal 	Nushat + Vimal 	Nushat + Vimal 	Abhishek 
=========================================================================================== 
Total Chat availability for JayWay dated 15-Feb-2021 : 24h 

Thanks & Regards 
Vimal Tewari