Subject: Chat audits - Jayway+Doha+Txt+Colocation - 10/02/2021.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Arjun Hurry <[email-masked]>, nushat hashmi <[email-masked]>, harsh sharma <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Thu, 11 Feb 2021 18:10:07 -0700 (MST)

Hi Team, 

PFA for the audit report for dated 10/02/2021. 

Chat ID: QOMBTH8ON5 
@Harsh, Although you didn't shared any wrong information on the chat, but you would've probed for more information and then informed accordingly. Please do follow the same in future. 

Total Chat availability for Colocation dated 10-Feb-2021 : 23h 52min 
Series 	7am-8am 	11am-12pm 	12pm-1pm 	4pm-5pm 	5pm-6pm 	10pm-11pm 
Availability 	59min 51s 	57min 56s 	56min 46s 	59min 6s 	59min 45s 	58min 37s 
Agent on shift 	Nushat 	Nushat 	Nushat 	Harsh 	Harsh 	Vimal 
=========================================================================================== 
Total Chat availability for JayWay dated 10-Feb-2021 : 23h 54min 
Series 	7am-8am 	11am-12pm 	12pm-1pm 	10pm-11pm 
Availability 	59min 56s 	57min 52s 	56min 45s 	59min 31s 
Agent on shift 	Nushat 	Nushat 	Nushat 	Vimal 

Thanks & Regards 
Vimal Tewari