Subject: Fwd: RMA in India
From: Pritish Nandi <[email-masked]>
To: Akihiko Yamamoto <[email-masked]>, Antonio Iunco <[email-masked]>, Arjun Hurry <[email-masked]>, "GRACE ODETTE. BOUSSI" <[email-masked]>, Ismail Lsm <[email-masked]>, Jiaojia Chen <[email-masked]>, "Joaquim Alfredo Sousa. Olivera" <[email-masked]>, Marika Fujita <[email-masked]>, "Mpiana Ntambwe. Josue" <[email-masked]>, "Norbert Michael . Reisenauer" <[email-masked]>, Pradeep Verma <[email-masked]>, "Pravesh Singh" <[email-masked]>, anupam tiwari <a
Date: Tue, 2 Feb 2021 05:30:44 -0700 (MST)

FYI 

From: "Heta Nyrhinen, HNYR" <[email-masked]> 
To: "Innocent Bohui, INBO" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>, "Muhammad Ali, MUAI" <[email-masked]>, "Matthew Broadley, MAEY" <[email-masked]>, "Christopher Kurek, CKUR" <[email-masked]>, "Temistocles Valdes, TEVL" <[email-masked]>, "Morris Frost, MOFT" <[email-masked]>, "Vamsy Maddipati, VAMM" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Cc: "Sara Aknooni, SRAK" <[email-masked]> 
Sent: Tuesday, February 2, 2021 5:54:19 PM 
Subject: RMA in India 

Hi team, 

When sending a RMA request to Customer Service India, please send the fault description in the “Remarks” section of the Contact Customer Service macro. That way the warehouse technician is informed what to look out for when he inspects the products. 

The KB article has been updated accordingly: [ https://eposaudio.zendesk.com/hc/en-us/articles/360056456894-India-warranty-replacement-procedure | 
https://eposaudio.zendesk.com/hc/en-us/articles/360056456894-India-warranty-replacement-procedure ] 

Best regards​​ 

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/en/dk | 
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