Subject: Fwd: AllState cases
From: Pritish Nandi <[email-masked]>
To: Akihiko Yamamoto <[email-masked]>, Antonio Iunco <[email-masked]>, Arjun Hurry <[email-masked]>, "GRACE ODETTE. BOUSSI" <[email-masked]>, Ismail Lsm <[email-masked]>, Jiaojia Chen <[email-masked]>, "Joaquim Alfredo Sousa. Olivera" <[email-masked]>, Marika Fujita <[email-masked]>, "Mpiana Ntambwe. Josue" <[email-masked]>, "Norbert Michael . Reisenauer" <[email-masked]>, Pradeep Verma <[email-masked]>, "Pravesh Singh" <[email-masked]>, anupam tiwari <a
Date: Mon, 25 Jan 2021 00:19:20 -0700 (MST)

FYI 

From: "Vamsy Maddipati, VAMM" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "Sara Aknooni, SRAK" <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]>, "Muhammad Ali, MUAI" <[email-masked]> 
Sent: Friday, January 22, 2021 9:18:45 PM 
Subject: AllState cases 

Dear Pritish, 

I see some L1 agents still trying to troubleshoot Allstate cases even though we agreed to assign them to me or Ali. Could you please inform L1 agents to assign the cases to my L2 queue if they see emails domains containing allstate. 

	

Best regards​​ 

Vamsy Maddipati 
Product Expert 

Global Support and Service 

+45 2552 5134 
+45 7242 0907 

	

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