Subject: Chat audits - Jayway+Doha+Txt+Colocation - 21/01/2021 & 22/01/2021.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Kaeiara Blythe Delfino <[email-masked]>, Arjun Hurry <[email-masked]>, nushat hashmi <[email-masked]>, harsh sharma <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Sat, 23 Jan 2021 17:56:32 -0700 (MST)

Hi Team, 

PFA for the audit report for dated 21/01/2021 & 22/01/2021. 

Chat errors for Doha 
Chat ID: QNQBLSIRWU 
Chat ID: QNRCAFAUDG 

Chat errors for Colo 
Chat ID: QN49LMJIRA 

Total Chat availability for Colocation dated 21-Jan-2021 : 23h 56min 

Total Chat availability for Colocation dated 22-Jan-2021 : 23h 56min 
Series 	7am-8am 	12pm-1pm 	1pm-2pm 	2pm-3pm 	10pm-11pm 
Availability 	59min 42s 	56min 51s 	59min 56s 	59min 34s 	59min 50s 
Agent on shift 	Abhishek 	Abhishek 	Abhishek + Harsh 	Abhishek + Harsh 	Vimal 
===================================================================== 

Total Chat availability for JayWay dated 21-Jan-2021 : 23h 59min 

Total Chat availability for JayWay dated 22-Jan-2021 : 23h 54min 
Series 	12pm-1pm 	10pm-11pm 
Availability 	56min 34s 	57min 35s 
Agent on shift 	Abhishek 	Vimal 

Thanks & Regards 
Vimal Tewari