Subject: Chat audits - Jayway+Doha+Txt+Colocation - 16/01/2021.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Kaeiara Blythe Delfino <[email-masked]>, Arjun Hurry <[email-masked]>, nushat hashmi <[email-masked]>, harsh sharma <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Sun, 17 Jan 2021 17:58:21 -0700 (MST)

Hi Team, 

PFA for the audit report for dated 16/01/2021. 

Total Chat availability for Colocation dated 16-Jan-2021 : 23h 49min 
Series 	9am-10am 	2pm-3pm 	7pm-8pm 	8pm-9pm 	9pm-10pm 	10pm-11pm 
Availability 	59min 52s 	50min 23s 	59min 45s 	59min 35s 	59min 47s 	59min 39s 
Agent on shift 	Nushat 	Nushat + Abhishek 	Abhishek 	Abhishek 	Abhishek 	Vimal 

===================================================================== 
Total Chat availability for JayWay dated 16-Jan-2021 : 23h 05min 
Series 	2am-3am 	7pm-8pm 	8pm-9pm 	9pm-10pm 
Availability 	50min 32s 	54min 55s 	20min 22s 	58min 54s 
Agent on shift 	Abhishek 	Abhishek 	Abhishek 	Abhishek 

Thanks & Regards 
Vimal Tewari