Subject: Chat audits - Jayway+Doha+Txt+Colocation - 13/01/2021 & 14/01/2021.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Kaeiara Blythe Delfino <[email-masked]>, Arjun Hurry <[email-masked]>, nushat hashmi <[email-masked]>, harsh sharma <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Fri, 15 Jan 2021 14:53:31 -0700 (MST)

Hi Team, 

PFA for the audit report for dated 13/01/2021 & 14/01/2021. 

Chat errors for JayWay 
Chat ID: QMIWCK252F 

Chat errors for Colocation 
Chat ID: QM6U4RGCMM 
Chat ID: QMJXRAM5EE 

3 Chats pop-up at the same time and was closed automatically, then again 60 chats Pops-up at the same time with-in 2mins in between 03:51pm & 03:52pm and was closed and customer was Banned. 

Total Chat availability for Colocation dated 13-Jan-2021 : 22h 36min 
Total Chat availability for Colocation dated 14-Jan-2021 : 23h 56min 

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Total Chat availability for JayWay dated 13-Jan-2021 : 22h 37min 
Total Chat availability for JayWay dated 14-Jan-2021 : 23h 50min 

Thanks & Regards 
Vimal Tewari