Subject: Chat audits - Jayway+Doha+Txt+Colocation - 08/01/2021.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Kaeiara Blythe Delfino <[email-masked]>, Arjun Hurry <[email-masked]>, nushat hashmi <[email-masked]>, harsh sharma <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Sat, 9 Jan 2021 17:44:54 -0700 (MST)

Hi Team, 

PFA for the audit report on dated 08/01/2021. 

Chat errors for Colocation 
Chat ID: QMZLVEJOXS 
Chat ID: QMTM9ENXXL 

Total Chat availability for Colocation dated 08-Jan-2021 : 23h 58min 
Series 	7am-8am 	1pm-2pm 	3pm-4pm 	4pm-5pm 	6pm-7pm 	10pm-11pm 
Availability 	59min 55s 	59min 36s 	59min 48s 	59min 48s 	58min 29s 	59min 54s 
Agent on shift 	Nushat 	Nushat + Abhishek 	Nushat + Abhishek 	Abhishek 	Abhishek 	Vimal 

Total Chat availability for JayWay dated 08-Jan-2021 : 23h 58min 
Series 	1pm-2pm 	6pm-7pm 
Availability 	59min 59s 	58min 19s 
Agent on shift 	Nushat + Abhishek 	Abhishek 

Thanks & Regards 
Vimal Tewari