Subject: Chat audits - Jayway+Doha+Txt+Colocation - 21/12/2020.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Kaeiara Blythe Delfino <[email-masked]>, Arjun Hurry <[email-masked]>, nushat hashmi <[email-masked]>, harsh sharma <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Tue, 22 Dec 2020 14:52:34 -0700 (MST)

Hi Team, 

PFA for the audit report on dated 21/12/2020. 

Total Chat availability for Colocation dated 21-Dec-2020 : 23h 55min 
Series 	7am-8am 	1pm-2pm 	10pm-11pm 
Availability 	59min 39s 	55min 57s 	59min 51s 
Agent on shift 	Harsh 	Harsh + Abhishek 	Vimal + Nushat 

Total Chat availability for JayWay dated 21-Dec-2020 : 23h 56min 
Series 	7am-8am 	1pm-2pm 
Availability 	59min 51s 	55min 43s 
Agent on shift 	Harsh 	Harsh + Abhishek 

Thanks & Regards