Subject: Chat audits - Jayway+Doha+Txt+Colocation - 17/12/2020.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Kaeiara Blythe Delfino <[email-masked]>, Arjun Hurry <[email-masked]>, nushat hashmi <[email-masked]>, harsh sharma <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Fri, 18 Dec 2020 13:52:46 -0700 (MST)

Hi Team, 

PFA for the audit report, dated 17/12/2020. 

[ https://www.rentacardoha.com/Vehicles?vtId=1&vDet=0&pDt=12/17/2020&pTime=00:00&rDt=12/17/2020&rTime=00:00&resrType=1&vCatId=0&ploc=Al%20Khor%20City&ploc1=&loc=&flight= ] Total Chat availability for Colocation dated 17 -Dec-202 0 : 23h 08min 
Series 	12am-1am 	1am-2am 	4am-5am 	7am-8am 	8am-9am 	12pm-1pm 	1pm-2pm 	3pm-4pm 	4pm-5pm 	10pm-11pm 
Availability 	59min 39s 	59min 55s 	59min 42s 	55min 4s 	42min 51s 	36min 6s 	59min 6s 	56min 53s 	59min 19s 	59min 53s 
Agent on shift 	Vimal + Harsh 	Vimal + Harsh 	Vimal + Harsh 	Kae 	Kae 	Kae 	Kae + Abhishek 	Kae + Abhishek 	Abhishek 	Vimal + Harsh 

Total Chat availability for JayWay dated 17-Dec-2020 : 23h 15min 
Series 	7am-8am 	8am-9am 	12pm-1pm 	1pm-2pm 	4pm-5pm 
Availability 	56min 10s 	44min 13s 	35min 25s 	59min 54s 	59min 20s 
Agent on shift 	Kae 	Kae 	Kae 	Kae + Abhishek 	Abhishek 

Thanks & Regards