Subject: RE: New RMA inquiry request - 80138
From: EPOS Global Support <[email-masked]>
To: AJ Hurry <[email-masked]>, [email-masked]
Date: Fri, 29 May 2020 09:35:34 +0000

Hi, The successors of PC 373 are GSP 350 and 550 headsets and the customer has agreed for replacing with GSP 550. Kindly proceed in replacing with GSP 550 and update accordingly. Regards, Arvind On Fri, May 15 at 20:34, SeCom Customer Service US wrote: Hello, Return: SUS000010814 PC 373D 506528 is a discontinued product. We typically replace with the game one. Is this acceptable to the customer? -Andrea Andrea Dunn Customer Service / Americas 1-800-332-7439 [image image001.png] 166 Main Street · Old Saybrook CT 06475 · USA [image image002.png] eposaudio.com · Follow us here [image image003.png] [image image004.png] [image image005.png] From: EPOS Global Support <[email-masked]> Sent: Friday, May 15, 2020 1:51 PM To: SeCom Customer Service US <[email-masked]> Subject: New RMA inquiry request - 80138 This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. Remark: Company Name: Name: Jeffrey Hammouri Phone: +1 978-204-9893 Email:[email-masked]​ ​ Address line 1: 47 MANSFIELD ST Address line 2: Postal Code: 02149-3634 City: Everett Country: Usa Products and quantities Article Nr. (Quantity): 506528(1) Process: SNOW Stock location: MAIN Conversation ID: 94deb275-96d4-11ea-a2be-a52a258bc961 94deb275-96d4-11ea-a2be-a52a258bc961 7f8600d

Conversation ID: 94deb275-96d4-11ea-a2be-a52a258bc961 bf121f7c-a18f-11ea-bcc8-2ead2c14f3dc 7f8600d