Subject: FW: End user account editing is restricted in Zendesk
From: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>
To: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Wed, 27 May 2020 07:57:34 +0000

FYI

Best regards,
Josephine Veena Dorairaj
Technical Support Specialist
+45 4470 0119
+45 2168 4511
Sennheiser Communications A/S* Industriparken 27 * DK-2750 Ballerup * Denmark

eposaudio.com<https://www.eposaudio.com/> * Follow us here
<https://www.facebook.com/sennheisergaming/>  <https://www.instagram.com/sennheisergaming/>   <https://www.youtube.com/user/sennheisergaming>   <https://twitter.com/SennheiserGamer?s=20>   <https://www.linkedin.com/company/eposaudio/>

From: Josephine Veena Dorairaj (JVDO)
Sent: 27. maj 2020 09:34
To: Sebastien Manin (SEMN) <[email-masked]>; Erich Torrild (ERTL) <[email-masked]>; Pritish Nandi <[email-masked]>
Subject: End user account editing is restricted in Zendesk

Hello everyone,

We have restricted the option to add or edit end user's contact details in Zendesk until further notice.

For incoming calls, forwarded tickets add the customer's contact details to an internal note, and if an urgent email is required to be sent to a new customer, please contact me.

Best regards,
Josephine Veena Dorairaj
Technical Support Specialist
+45 4470 0119
+45 2168 4511
Sennheiser Communications A/S* Industriparken 27 * DK-2750 Ballerup * Denmark

eposaudio.com<https://www.eposaudio.com/> * Follow us here
<https://www.facebook.com/sennheisergaming/>  <https://www.instagram.com/sennheisergaming/>   <https://www.youtube.com/user/sennheisergaming>   <https://twitter.com/SennheiserGamer?s=20>   <https://www.linkedin.com/company/eposaudio/>