Subject: Warranty Tickets
From: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>
To: "Sebastien Manin (SEMN)" <[email-masked]>, "Erich Torrild (ERTL)" <[email-masked]>, "[email-masked]" <[email-masked]>, Nusan Dubey <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "Sara Aknooni (SRAK)" <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>
Date: Tue, 5 May 2020 12:55:35 +0000

Hi Team,

Thanks for your time and sorry for the quick meeting invite.
As discussed on the call, please make sure you check the following points before submitting the warranty form.

  1.  Check Proof of purchase to confirm if the product is within warranty and purchased from EPOS or Authorized resellers.
  2.  Distributors and authorized resellers list are in Gaming MS Teams- Files. You can always check with me if you have any questions regarding resellers.
  3.  Check if the product is phased off or still in production.
  4.  Please make sure you are entering the right article number
  5.  For all accessories replacements please remember to write in Remarks: "Product will not be returned "

Please let me know if you have any other questions.

Best regards,
Josephine Veena Dorairaj
Technical Support Specialist
+45 4470 0119
+45 2168 4511
Sennheiser Communications A/S* Industriparken 27 * DK-2750 Ballerup * Denmark

eposaudio.com<https://www.eposaudio.com/> * Follow us here
<https://www.facebook.com/sennheisergaming/>  <https://www.instagram.com/sennheisergaming/>   <https://www.youtube.com/user/sennheisergaming>   <https://twitter.com/SennheiserGamer?s=20>   <https://www.linkedin.com/company/eposaudio/>