Subject: Re: Access Blocked
From: Deeksha Dadu <[email-masked]>
To: Damien Fahy <[email-masked]>, Charlotte Jansen <[email-masked]>
Cc: George Lieberman <[email-masked]>, lesmills <[email-masked]>
Date: Tue, 14 Apr 2020 10:56:49 +0000

Hi,

Thanks for your prompt reply but I am still getting the same error of incorrect username and password. Not sure why that is happening..

Regards,
Deeksha

From: Damien Fahy <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 14 April 2020 at 2:18 AM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Charlotte Jansen <[email-masked]<mailto:[email-masked]>>
Cc: George Lieberman <[email-masked]<mailto:[email-masked]>>, lesmills <[email-masked]<mailto:[email-masked]>>
Subject: RE: Access Blocked

Hi Deeksha,

No worries, I tried and it seems to have recovered, there must be a period where it locks out all users.

Can you try again?

Thanks
Damien

Damien Fahy​
 |      Product Owner
Les Mills International  |      [email-masked]<mailto:[email-masked]>
tel +64 9 366 9900<tel:+64%209%20366%209900>     |      www.lesmills.com
<https://watch.lesmillsondemand.com/browse>
<http://www.lesmills.com/>        <https://www.facebook.com/lesmills>      <https://twitter.com/lesmills>   <https://www.linkedin.com/company/les-mills-international>       <https://www.youtube.com/user/lesmillsgroupfitness>      <https://www.instagram.com/lesmillstribe/>
From: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 14 April 2020 3:05 AM
To: Charlotte Jansen <[email-masked]<mailto:[email-masked]>>
Cc: Damien Fahy <[email-masked]<mailto:[email-masked]>>; George Lieberman <[email-masked]<mailto:[email-masked]>>; lesmills <[email-masked]<mailto:[email-masked]>>
Subject: Access Blocked

Hello Damien,

Hope you are doing well.

The access to the following link got blocked for us because an agent entered wrong password multiple times. Could you please reset the password for us? Below is what you we were using until now. Apologies for the trouble.

 https://lookup.prod.lesmillsondemand.com<https://slack-redir.net/link?url=https%3A%2F%2Flookup.prod.lesmillsondemand.com>
username [email-masked]<mailto:[email-masked]>
password Use: BodyPump123

Thanks

Regards,
Deeksha