Subject: Gaming Training
From: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Andrés Figueroa (AFIG) <[email-masked]>, "Sara Aknooni (SRAK)" <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>
Date: Thu, 9 Apr 2020 14:26:37 +0000

Josephine Veena Dorairaj (JVDO) has shared OneDrive for Business files with you. To view them, click the links below.

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Module 2- Gaming products & Software (1).pptx<https://demant-my.sharepoint.com/personal/jvdo_senncom_com/Documents/Microsoft%20Teams%20Chat%20Files/Module%202-%20Gaming%20products%20&%20Software%20(1).pptx?web=1>
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Module 3- Support Procedure.pptx<https://demant-my.sharepoint.com/personal/jvdo_senncom_com/Documents/Microsoft%20Teams%20Chat%20Files/Module%203-%20Support%20Procedure.pptx?web=1>

Hi,

Please find the attached modules.

GSX series firmware explanation:

Firmware .844 have been upgraded to the devices in and this firmware has tournament mode.
The firmware .808 are DSP fixes deployed via  Sennheiser Updater in our second service release.

Many customers will get .844 from production, but Sennheiser Updater will show .808 as the latest.
Customers need to learn "higher is better" that .844 is the latest.

Best regards,
Josephine Veena Dorairaj
Technical Support Specialist
+45 4470 0119
+45 2168 4511
Sennheiser Communications A/S· Industriparken 27 · DK-2750 Ballerup · Denmark

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