Subject: Fwd: Calling Project | Adaan & Livesales
From: Pritish Nandi <[email-masked]>
To: Arjun Hurry <[email-masked]>
Date: Mon, 24 Feb 2020 08:34:48 -0700 (MST)

FYI 

From: "Puja Khurana" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "saurabh" <[email-masked]>, "Sumita Arora" <[email-masked]> 
Sent: Monday, February 24, 2020 1:29:04 PM 
Subject: Calling Project | Adaan & Livesales 

Hi Pritesh, 

Nice to e-meet you. 

Here is the brief of the job: 

Job type: Tele-calling 

Call type: Non-sales 

Call location: USA 
Shift time: 9:30 PM IST onwards 

Data points: To be provided by Adaan 

Customer profile: 

    * Yellow pages advertisers 
    * All the data points that are provided are their existing customers already 
    * Action Media has already sent an emailer to these customers mentioning that they can expect a call related to there database refresh. 

Purpose of the call: 

    * Database refresh 
    * Hence, improved traffic for the business and data accuracy 

CRM access will be provided by Adaan. 
Call Minutes will also be provided by Adaan. 

Total number of leads to be called upon are added to the his login in the CRM. 

Measure/ Call success: 

Forms to be filled. These forms are attached to each record. 

All the data needs to be covered, all customers need to be called and closures (Filled forms) need to be done including all the rounds of the call: 

    * Call back later 
    * Ringing 
    * Busy, no response 
    * Voicemail 

Let’s have a screen share as discussed. 

CRM 

Please find the credentials for AJ to login to the CRM. 

URL: [ https://adaancrm.net/ | https://adaancrm.net/ ] 
Login Id:- ARJUNK 
Password: arjun@01 

Here are the links for the CRM manual. 

CRM Manual: 

[ https://www.optsoft.com/optcrm/faq/index.html?clt=adaan | https://www.optsoft.com/optcrm/faq/index.html?clt=adaan ] 

CRM Video: 

[ https://www.optsoft.com/images/vd/Opt!_Dialer.mp4 | https://www.optsoft.com/images/vd/Opt!_Dialer.mp4 ] 

Calling script has been attached. 

Thanks 

-- 
Puja Khurana 

m: +91.9871071029 
t: +91.11.42666666 
s: pujakhurana1 
GMT +5.5 hours