Subject: Chat audits - Jayway+Doha+Txt+Colocation - 13/12/2020.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Kaeiara Blythe Delfino <[email-masked]>, Arjun Hurry <[email-masked]>, nushat hashmi <[email-masked]>, harsh sharma <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Mon, 14 Dec 2020 16:02:24 -0700 (MST)

Hi Team, 

PFA for the audit report, dated 13/12/2020. 

Total Chat availability for Colocation dated 13 -Dec-2020 : 20h 57min 

Series 	12am-1am 	2am-3am 	4am-5am 	5am-6am 	6am-7am 	7am-8am 	12pm-1pm 	1pm-2pm 	3pm-4pm 	4pm-5pm 	5pm-6pm 	10pm-11pm 
Availability 	59min 38s 	59min 45s 	21min 13s 	0s 	30min 38s 	54min 53s 	59min 49s 	59min 38s 	59min 19s 	24min 10s 	48min 28s 	59min 39s 
Agent on shift 	Abhishek + Harsh 	Abhishek + Harsh 	Abhishek + Harsh 	Abhishek + Harsh 	Abhishek + Harsh 	Nushat 	Nushat 	Pritish + Nushat 	Pritish + Nushat 	Pritish 	Pritish 	Vimal + Harsh 

============================================================================================================================================================ 

Total Chat availability for JayWay dated 13-Dec-2020 : 23h 03min 

Series 	7am-8am 	4pm-5pm 	5pm-6pm 
Availability 	54min 43s 	24min 4s 	44min 28s 
Agent on shift 	Nushat 	Pritish 	Pritish 

Thanks & Regards