Subject: Chat audits - Jayway+Doha+Txt+Colocation - 10/12/2020.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Kaeiara Blythe Delfino <[email-masked]>, Arjun Hurry <[email-masked]>, nushat hashmi <[email-masked]>, harsh sharma <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Fri, 11 Dec 2020 14:24:57 -0700 (MST)

Hi Team, 

PFA for the audit report, dated 10 /12/2020. 

Total Chat availability for Colocation dated 1 0-Dec-2020 : 23h 43min 
Series 	2am-3am 	3am-4am 	5am-6am 	7am-8am 	10am-11am 	12pm-1pm 	1pm-2pm 	2pm-3pm 	3pm-4pm 	10pm-11pm 	11pm-12am 
Availability 	59min 36s 	59min 30s 	59min 51s 	57min 50s 	54min 	55min 1s 	58min 4s 	59min 35s 	59min 18s 	59min 41s 	59min 54s 
Agent on shift 	Harsh + Nushat + Vimal 	Harsh + Nushat + Vimal 	Harsh + Nushat + Vimal 	Kae 	Kae 	Kae 	Kae + Abhishek 	Kae + Abhishek 	Kae + Abhishek 	Harsh + Vimal 	Harsh + Vimal 

===================================================================================================================================================== 

Total Chat availability for JayWay dated 10-Dec-2020 : 23h 46min 
Series 	7am-8am 	10am-11am 	12pm-1pm 	1pm-2pm 	10pm-11pm 
Availability 	57min 59s 	54min 58s 	54min 43s 	57min 50s 	59min 52s 
Agent on shift 	Kae 	Kae 	Kae 	Kae + Abhishek 	Vimal + Harsh 

Thanks & Regards