Subject: Chat audits - Jayway+Doha+Txt+Colocation - 04/12/2020 & 05/12/2020.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Kaeiara Blythe Delfino <[email-masked]>, Arjun Hurry <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Sun, 6 Dec 2020 14:08:55 -0700 (MST)

Hi Team, 

PFA for the audit report, dated 04/12/2020 & 05/12/2020. 

Total Chat availability for Colocation dated 04-Dec-2020 : 23h 53min 
Series 	7am-8am 	9am-10am 	1pm-2pm 	2pm-3pm 	3pm-4pm 	10pm-11pm 
Availability 	59min 16s 	58min 52s 	59min 55s 	59min 31s 	55min 4s 	59min 56s 
Agent on shift 	Kae 	Kae 	Kae + Abhishek 	Kae + Abhishek 	Kae + Abhishek 	Vimal 

Total Chat availability for Colocation dated 05-Dec-2020 : 23h 34min 
Series 	7am-8am 	1pm-2pm 	3pm-4pm 	10pm-11pm 	11pm-12am 
Availability 	59min 36s 	57min 38s 	55min 25s 	49min 13s 	51min 51s 
Agent on shift 	Kae 	Kae + Abhishek 	Kae + Abhishek 	AJ 	AJ 

======================================================================================================================== 
Total Chat availability for JayWay dated 04-Dec-2020 : 23h 55min 
Series 	7am-8am 	9am-10am 	1pm-2pm 	3pm-4pm 
Availability 	59min 31s 	59min 39s 	59min 15s 	56min 3s 
Agent on shift 	Kae 	Kae 	Kae + Abhishek 	Kae + Abhishek 

Total Chat availability for JayWay dated 05-Dec-2020 : 23h 05min 
Series 	1pm-2pm 	3pm-4pm 	7pm-8pm 	10pm-11pm 	11pm-12am 
Availability 	57min 44s 	58min 14s 	53min 57s 	44min 4s 	31min 10s 
Agent on shift 	Kae + Abhishek 	Kae + Abhishek 	Abhishek 	AJ 	AJ 

Thanks & Regards