Subject: Chat audits - Jayway+Doha+Txt+Colocation - 03/12/2020.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Kaeiara Blythe Delfino <[email-masked]>, Arjun Hurry <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Fri, 4 Dec 2020 15:06:20 -0700 (MST)

Hi Team, 

PFA for the audit report, dated 03/12/2020. 

Total Chat availability for Colocation dated 03-Dec-2020 : 22h 44min 
For Colocation: 	

	

	

	

Series 	7am-8am 	8am-9am 	9am-10am 	10am-11am 	11am-12pm 	12pm-1pm 	1pm-2pm 	2pm-3pm 	3pm-4pm 	4pm-5pm 	10pm-11pm 
Availability 	53min 47s 	56min 21s 	57min 21s 	54min 1s 	48min 37s 	36min 11s 	58min 36s 	48min 51s 	51min 8s 	59min 33s 	59min 52s 
Agent on shift 	Kae 	Kae 	Kae 	Kae 	Kae 	Kae 	Kae + Abhishek 	Kae + Abhishek 	Kae + Abhishek 	Abhishek 	Vimal 

Total Chat availability for JayWay dated 03-Dec-2020 : 23h 11min 
For JayWay: 	

	

	

Series 	3am-4am 	7am-8am 	8am-9am 	9am-10am 	10am-11am 	11am-12pm 	12pm-1pm 	2pm-3pm 	3pm-4pm 
Availability 	59min 52s 	54min 1s 	56min 22s 	57min 46s 	54min 15s 	52min 36s 	40min 43s 	55min 56s 	59min 52s 
Agent on shift 	Vimal 	Kae 	Kae 	Kae 	Kae 	Kae 	Kae 	Kae + Abhishek 	Kae + Abhishek 

Thanks & Regards