Subject: Chat audits - Jayway+Doha+Txt+Colocation - 29/11/2020.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Kaeiara Blythe Delfino <[email-masked]>, Arjun Hurry <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Mon, 30 Nov 2020 18:21:24 -0700 (MST)

Hi Team, 

PFA for the audit report, dated 29/11/2020. 

Total Chat availability for Colocation dated 29-Nov-2020 : 23h 38min 
For Colocation: 	

	

	

Series 	7am-8am 	8am-9am 	9am-10am 	10am-11am 	11am-12pm 	12pm-1pm 	1pm-2pm 	3pm-4pm 	10pm-11pm 
Availability 	55min 57s 	53min 54s 	58min 18s 	55min 16s 	57min 36s 	58min 24s 	59min 17s 	59min 49s 	59min 47s 
Agent on shift 	Kae 	Kae 	Kae 	Kae 	Kae 	Kae 	Kae + Pritish 	Kae + Pritish 	Vimal 

Total Chat availability for JayWay dated 29-Nov-2020 : 23h 23min 
For JayWay: 	

	

	

Series 	6am-7am 	7am-8am 	8am-9am 	9am-10am 	10am-11am 	11am-12pm 	12pm-1pm 	2pm-3pm 
Availability 	47min 38s 	56min 22s 	50min 31s 	58min 19s 	55min 16s 	57min 39s 	58min 24s 	59min 28s 
Agent on shift 	AJ 	Kae 	Kae 	Kae 	Kae 	Kae 	Kae 	Kae + Pritish 

Thanks & Regards