Subject: Chat audits - Jayway+Doha+Txt+Colocation - 26/11/2020.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Kaeiara Blythe Delfino <[email-masked]>, Arjun Hurry <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Fri, 27 Nov 2020 06:50:53 -0700 (MST)

Hi Team, 

PFA for the audit report, dated 26/11/2020. 

Total Chat availability for Colocation: 23h 30min 
For Colocation: 	

	

	

Series 	12am-1am 	1am-2am 	2am-3am 	3am-4am 	8am-9am 	9am-10am 	10am-11am 	10pm-11pm 
Availability 	52min 34s 	59min 47s 	59min 23s 	54min 14s 	53min 1s 	55min 	58min 28s 	57min 31s 
Agent on shift 	Kae 	Kae 	Kae 	Kae 	Kae 	Kae 	Vimal 	Kae 

Total Chat availability for JayWay: 23h 41min 
For JayWay: 	

	

	

Series 	12am-1am 	1am-2am 	2am-3am 	3am-4am 	8am-9am 	9am-10am 	10pm-11pm 
Availability 	58min 25s 	59min 48s 	59min 18s 	54min 6s 	54min 1s 	57min 3s 	58min 6s 
Agent on shift 	Kae 	Kae 	Kae 	Kae 	Kae 	Kae 	Kae 

Thanks & Regards