Subject: Chat audits - Jayway+Doha+Txt+Colocation - 25/11/2020.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Abhishek Dalal <[email-masked]>, Kaeiara Blythe Delfino <[email-masked]>, Arjun Hurry <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Thu, 26 Nov 2020 05:50:06 -0700 (MST)

Hi Team, 

PFA for the audit report, dated 25/11/2020. 

Total Chat availability for Colocation: 23h 40min 
For Colocation: 	

	

	

Series 	6am-7am 	7am-8am 	1pm-2pm 	3pm-4pm 	4pm-5pm 	5pm-6pm 	10pm-11pm 	11pm-12am 
Availability 	55min 9s 	59min 19s 	59min 47s 	59min 44s 	50min 8s 	59min 5s 	57min 46s 	59min 18s 
Agent on shift 	Kae 	Abhishek 	Abhishek + Vimal 	Abhishek + Vimal 	Vimal 	Vimal 	Kae 	Kae 

Total Chat availability for JayWay: 23h 53min 
Series 	6am-7am 	7am-8am 	3pm-4pm 	10pm-11pm 	11pm-12am 
Availability 	55min 6s 	59min 37s 	59min 52s 	58min 12s 	59min 47s 
Agent on shift 	Kae 	Abhishek 	Abhishek + Vimal 	Kae 	Kae 

Thanks & Regards