Subject: Fwd: TalkDesk training
From: Pritish Nandi <[email-masked]>
To: Akihiko Yamamoto <[email-masked]>, Arjun Hurry <[email-masked]>, Ismail Lsm <[email-masked]>, Jiaojia Chen <[email-masked]>, Marika Fujita <[email-masked]>, "Mpiana Ntambwe. Josue" <[email-masked]>, "Norbert Michael . Reisenauer" <[email-masked]>, "Pravesh Singh" <[email-masked]>, Siddhartha Kler <[email-masked]>, Antonio Iunco <[email-masked]>, "GRACE ODETTE. BOUSSI" <[email-masked]>, "Joaquim Alfredo Sousa. Olivera" <[email-masked]>, pradeep verm
Date: Tue, 24 Nov 2020 03:03:47 -0700 (MST)

FYI 

From: "Sara Aknooni, SRAK" <[email-masked]> 
To: "Innocent Bohui, INBO" <[email-masked]>, "Christopher Kurek, CKUR" <[email-masked]>, "Matthew Broadley, MAEY" <[email-masked]>, "Muhammad Ali, MUAI" <[email-masked]>, "Morris Frost, MOFT" <[email-masked]>, "Temistocles Valdes, TEVL" <[email-masked]>, "Vamsy Maddipati, VAMM" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Cc: "Heta Nyrhinen, HNYR" <[email-masked]> 
Sent: Tuesday, November 24, 2020 3:30:23 PM 
Subject: TalkDesk training 

Hi team, 

We will soon move to the new phone system Talkdesk. 

This means that all our phones will be ported to this phone system and you will be using that instead of Zendesk Talk. 

Next week will be a training for Talkdesk use, but I would advise you to go through the following link and familiarize yourself with the application. 

You should study the “Agent” part. 

Please remember that you will not be online on the phones to answer incoming calls, unless there is a particular situation, but 

you still need to know how to use the application , also for outgoing calls. 

[ https://academy.talkdesk.com/ | https://academy.talkdesk.com/ ] 

[ mailto:[email-masked] | @Pritish Nandi ] , could you inform LSM team about it? 

	

Best regards, 

Sara Aknooni 
Project Manager 

Global Support and Service 

+45 4470 0124 
+45 7131 4960 

	

Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/en/dk/enterprise/products/adapt-660-noise-cancelling-bluetooth-headset-1000200 | 
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