Subject: Re: India warranty procedure for Enterprise
From: Arjun Hurry <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Date: Fri, 6 Nov 2020 10:27:11 -0700 (MST)

Hi Heta, 

Thank you for the update. I will follow the change going forward. 

Best Regards, 
AJ 

From: "Heta Nyrhinen, HNYR" <[email-masked]> 
To: "arjun hurry" <[email-masked]> 
Sent: Friday, 6 November, 2020 16:13:51 
Subject: India warranty procedure for Enterprise 

Hi AJ, 

The warranty cases from India don’t need to come to me anymore. You should follow the SLTR process. Customers need to return the faulty headset first before receiving a replacement. 

Please read the attached guideline. 

	

Best regards, 

	

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

	

	

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