Subject: India warranty procedure for Enterprise
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Arjun Hurry <[email-masked]>
Date: Fri, 6 Nov 2020 10:43:51 +0000

Hi AJ,

The warranty cases from India don't need to come to me anymore. You should follow the SLTR process. Customers need to return the faulty headset first before receiving a replacement.

Please read the attached guideline.

Best regards,

Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

Sennheiser Communications A/S * Industriparken 27 * DK-2750 Ballerup * Denmark

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