Subject: Re: Enterprise warranty in China and India
From: Arjun Hurry <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Cc: Vishal Singh <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Thu, 22 Oct 2020 17:46:11 -0700 (MST)

Hi Heta, my apologies, I'll assign these to you going forward. 

Thank you, 
AJ 

From: "Heta Nyrhinen, HNYR" <[email-masked]> 
To: "arjun hurry" <[email-masked]>, "Vishal Singh" <[email-masked]> 
Cc: "Pritish Nandi" <[email-masked]> 
Sent: Wednesday, 21 October, 2020 11:01:01 
Subject: FW: Enterprise warranty in China and India 

Hello AJ, 

You processed RMA in India for case #106598. Please assign all RMAs in India to me until further notice as advised below. The procedure will be confirmed soon to the whole team. 

Vishal, please also note this. 

From: Heta Nyrhinen (HNYR) 
Sent: 30. september 2020 12:10 
To: Pritish Nandi <[email-masked]>; Yuko Hughes <[email-masked]>; Ismail Lsm <[email-masked]>; Arjun Hurry <[email-masked]>; ashish <[email-masked]>; Daniele Castiglioni <[email-masked]>; [email-masked] 
Cc: Sara Aknooni (SRAK) <[email-masked]> 
Subject: Enterprise warranty in China and India 

Hello everyone, 

We will start handling warranty replacements in China and India for Enterprise products from tomorrow 1 st October. Gaming won’t be taken over yet. 

Could you please assign all warranty cases from these countries to me for now before handling them. In India we won’t be following the SNOW procedure, as all faulty products need to be inspected first before replacing. I will advise you with the full procedure once we have it in place. 

Thank you! 

	

Best regards, 

	

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

	

	

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