Subject: RE: RMA advice needed
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Arjun Hurry <[email-masked]>
Cc: Pritish Nandi <[email-masked]>
Date: Tue, 29 Sep 2020 06:55:29 +0000

Hi AJ,

So it would be fine to replace without a proof of purchase, as it’s a trial headset for an important customer, but the issue description seems very vague to me. Have we checked everything and determined that the headset is actually faulty?

From: Arjun Hurry <[email-masked]>
Sent: 28. september 2020 23:17
To: Heta Nyrhinen (HNYR) <[email-masked]>
Cc: Pritish Nandi <[email-masked]>
Subject: RMA advice needed

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Hi Heta,

Could you please review 99801? Morris and I reviewed this, but we'd like your opinion as well, please.

Thank you,
AJ