Subject: FW: Shipping addresses for RMAs
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Nusan Dubey <[email-masked]>, Arjun Hurry <[email-masked]>
Date: Wed, 12 Aug 2020 12:35:10 +0000

Sorry, I forgot to include you. Please see below.

From: Heta Nyrhinen (HNYR)
Sent: 12. august 2020 14:22
To: Innocent Bohui (INBO) <[email-masked]>; Josephine Veena Dorairaj (JVDO) <[email-masked]>; Muhammad Ali (MUAI) <[email-masked]>; Christopher Kurek (CKUR) <[email-masked]>; Morris Frost (MOFT) <[email-masked]>; Matthew Broadley (MAEY) <[email-masked]>; Filip Trajkov (FITR) <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>
Subject: Shipping addresses for RMAs

Hi all,

Please pay attention when providing the shipping address to customer service for sending replacements. The address needs to be 100% complete and correct. We also agreed with customer service to write the full country name instead of the ISO code.

US addresses need to include the state as well and there are other regional details that you need to consider. So please make sure that you have the full and correct shipping address for each customer.

Best regards,

Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

Sennheiser Communications A/S * Industriparken 27 * DK-2750 Ballerup * Denmark

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