Subject: Re: HFL missed Chat
From: Kaeiara Blythe Delfino <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, Arjun LSM AJ <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Wed, 5 Feb 2020 16:35:19 +0800

that is during the time windows is updating and also even ping Aj in HFL
chat during the last 10mins if i could take break, so when it restarted i
wouldnt have an idea of any incoming chat since laptop is restarting then
after that i already took break..

On Wed, Feb 5, 2020, 4:27 PM Kaeiara Blythe Delfino <
[email-masked]> wrote:

> i have no control over windows update on  computer.its windows update.  it
> automatically restart. i myself will be in shocked if there was 50mins
> missedchat specially in hfl i am just infront of my laptop the whole time
> unless im on break or something wrong with internet connection.very
> strange..
>
> On Wed, Feb 5, 2020, 4:22 PM Deeksha Dadu <[email-masked]>
> wrote:
>
>> Ashish can tell you the time but any system issues are still your
>> problem. Why you don’t have an idea about this 50 minute chat, again,
>> something that doesn’t concern me. What concerns me is the fact that it was
>> abandoned and you both are responsible for this miss.
>>
>> From: Kaeiara Blythe Delfino <[email-masked]>
>> Date: Wednesday, 5 February 2020 at 1:50 PM
>> To: Deeksha Dadu <[email-masked]>
>> Cc: Ashish Dabral <[email-masked]>, Arjun LSM AJ <
>> [email-masked]>, Saurabh Dadu <[email-masked]>
>> Subject: Re: HFL missed Chat
>>
>> when and what time? i had windows upgrade/update  last night which my
>> laptop automatically restart but it only took 10mins i guess. and no way
>> for me to inform AJ since laptop is automatically restarting so i dont have
>> idea about that 50mins chat?
>>
>> On Wed, Feb 5, 2020, 4:08 PM Deeksha Dadu <[email-masked]>
>> wrote:
>>
>>> Seriously?? I am hoping for a good explanation for this carelessness
>>> from both of you. This is completely UNACCEPTABLE
>>>
>>> From: Ashish Dabral <[email-masked]>
>>> Date: Wednesday, 5 February 2020 at 1:34 PM
>>> To: Arjun LSM AJ <[email-masked]>, Kaeiara Blythe Delfino <
>>> [email-masked]>
>>> Cc: Deeksha Dadu <[email-masked]>
>>> Subject: HFL missed Chat
>>>
>>> Hi AJ/Kae,
>>>
>>> There was an abandoned chat in HFL. The customer was active on chat
>>> approx 50 minutes but you both did not pick up the chat. Can you please
>>> explain?
>>>
>>>
>>>
>>>
>>>
>>> Regards,
>>> Ashish Dabral
>>>
>>