Subject: Re: HFL missed Chat
From: Kaeiara Blythe Delfino <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, Arjun LSM AJ <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Wed, 5 Feb 2020 16:27:24 +0800

i have no control over windows update on  computer.its windows update.  it
automatically restart. i myself will be in shocked if there was 50mins
missedchat specially in hfl i am just infront of my laptop the whole time
unless im on break or something wrong with internet connection.very
strange..

On Wed, Feb 5, 2020, 4:22 PM Deeksha Dadu <[email-masked]> wrote:

> Ashish can tell you the time but any system issues are still your problem.
> Why you don’t have an idea about this 50 minute chat, again, something that
> doesn’t concern me. What concerns me is the fact that it was abandoned and
> you both are responsible for this miss.
>
> From: Kaeiara Blythe Delfino <[email-masked]>
> Date: Wednesday, 5 February 2020 at 1:50 PM
> To: Deeksha Dadu <[email-masked]>
> Cc: Ashish Dabral <[email-masked]>, Arjun LSM AJ <
> [email-masked]>, Saurabh Dadu <[email-masked]>
> Subject: Re: HFL missed Chat
>
> when and what time? i had windows upgrade/update  last night which my
> laptop automatically restart but it only took 10mins i guess. and no way
> for me to inform AJ since laptop is automatically restarting so i dont have
> idea about that 50mins chat?
>
> On Wed, Feb 5, 2020, 4:08 PM Deeksha Dadu <[email-masked]>
> wrote:
>
>> Seriously?? I am hoping for a good explanation for this carelessness from
>> both of you. This is completely UNACCEPTABLE
>>
>> From: Ashish Dabral <[email-masked]>
>> Date: Wednesday, 5 February 2020 at 1:34 PM
>> To: Arjun LSM AJ <[email-masked]>, Kaeiara Blythe Delfino <
>> [email-masked]>
>> Cc: Deeksha Dadu <[email-masked]>
>> Subject: HFL missed Chat
>>
>> Hi AJ/Kae,
>>
>> There was an abandoned chat in HFL. The customer was active on chat
>> approx 50 minutes but you both did not pick up the chat. Can you please
>> explain?
>>
>>
>>
>>
>>
>> Regards,
>> Ashish Dabral
>>
>