Subject: Re: Ticket not responded - 3049
From: Arjun Hurry <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Sat, 18 Jan 2020 09:52:41 -0700 (MST)

Hi Pritish, 

I had to log off in order to use the VPN to reset a SSBS password. When I logged back in, none of the ticketing windows refreshed (HFL, LM, SSBS, email, etc.). Didn't realoze this till later. Saw the new ticket 3169, missed this one. 

-AJ 

From: "Pritish Nandi" <[email-masked]> 
To: "arjun hurry" <[email-masked]> 
Sent: Saturday, 18 January, 2020 16:38:55 
Subject: Ticket not responded - 3049 

HI AJ, 

This ticket came 15 hours ago and has not been replied. Could you confirm why? 

Regards, 
Pritish Nandi