Subject: Re: Proactive Support - Corrupt Download -Draft responses (Language and Screenshot)
From: Deeksha Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>, Apoorv Joshi <[email-masked]>, Arjun LSM AJ <[email-masked]>, Bharat Sharma LSM <[email-masked]>, Maksim Semenov <[email-masked]>, Nikhil Mittal <[email-masked]>, Olesia Dhas LSM <[email-masked]>, Tasuku Yamamoto LSM <[email-masked]>, Abhijit Sinha <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>
Date: Wed, 18 Dec 2019 12:48:30 +0000

@ all: there are instructions on how and when to send these proactive support emails. Charlotte sent a separate email about this a few days back that I will forward again. Please read carefully and make sure you understand well when to send this and when not to.

@ Olesia and Pritish: As discussed, for now, only Olesia will do this task.

That said everyone needs to know how to do this, the day we require, we can ask any of you to do this task. Any questions, please reach out.

Regards,
Deeksha

From: Pritish Nandi <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 18 December 2019 at 6:00 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>, Arjun LSM AJ <[email-masked]<mailto:[email-masked]>>, Bharat Sharma LSM <[email-masked]<mailto:[email-masked]>>, Maksim Semenov <[email-masked]<mailto:[email-masked]>>, Nikhil Mittal <[email-masked]<mailto:[email-masked]>>, Olesia Dhas LSM <[email-masked]<mailto:[email-masked]>>, Tasuku Yamamoto LSM <[email-masked]<mailto:[email-masked]>>, Abhijit Sinha <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Proactive Support - Corrupt Download -Draft responses (Language and Screenshot)

Hi All,

Attached is the draft responses (different language we support) for Proactive support corrupt downloads. Please use this to send an email to the customer. Please review each email before you hit the send button and amend if needed.

Regards,
Pritish Nandi