Subject: RE: Data for Corrupt download email (proactive support process)
From: Charlotte Jansen <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: lesmills <[email-masked]>
Date: Sun, 15 Dec 2019 19:55:50 +0000

Ok great, thanks, which ones bounced?  Can we try the contact under the Salesforce account instead please?

Charlotte Jansen​
 |
Customer Support B2B
Les Mills International
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[email-masked]<mailto:[email-masked]>
www.lesmills.com
<https://www.lesmills.com/getbodycombat>
<http://www.lesmills.com/>
<https://www.facebook.com/lesmills>
<https://twitter.com/lesmills>
<https://www.linkedin.com/company/les-mills-international>
<https://www.youtube.com/user/lesmillsgroupfitness>
<https://www.instagram.com/lesmillstribe/>

From: Pritish Nandi <[email-masked]>
Sent: Monday, 16 December 2019 3:39 am
To: Charlotte Jansen <[email-masked]>
Cc: lesmills <[email-masked]>
Subject: Re: Data for Corrupt download email (proactive support process)

Hi Charlotte,

We have sent emails to all the customers. Attached is the completed file for your reference.

Unfortunately, we have received bounce back from 5 customers but rest are delivered. We haven't had any replies yet. We will monitor the inbox in each shift so that we are able to reply to customers emails as soon as they come.

Do let me know if anything else needs to be done.

Regards,
Pritish

________________________________
From: "deeksha" <[email-masked]<mailto:[email-masked]>>
To: "Charlotte Jansen" <[email-masked]<mailto:[email-masked]>>
Cc: "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 13, 2019 6:14:25 PM
Subject: Data for Corrupt download email (proactive support process)

Hi Charlotte,

Please find attached the data for customers who approached us for some other issue but we also detected corrupt download.

Please let me know if it is fine to start emailing tomorrow when Pritish comes in.

Thanks

Regards,
Deeksha