Subject: Les Mills Audit
From: Olesia Dhas <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Anush Saxena <[email-masked]>, Apoorv Joshi <[email-masked]>, Arjun Hurry <[email-masked]>, Bharat Sharma <[email-masked]>, Jorge Mendoza <[email-masked]>, Katherina Westner <[email-masked]>, Maksim Semenov <[email-masked]>, Nikhil Mittal <[email-masked]>, Rajdeep Pooni <[email-masked]>, tasuku yamamoto <[email-masked]>, Adithya Srivastava <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Tue, 10 Dec 2019 03:05:37 -0700 (MST)

Hi All, 

PFB the Audits for Les Mills. 

09 Dec 

Ticket 	Issue 	Was it handled correctly 	Charlotte Note 	Name of Agent 	Feedback 	Status 	Categorization 	Correct Categorization (Y/N) 	Comments 
3021 	Sync issue 
	Yes 	No 	Olesia 
	NA 	Resolved 	Sync 	Correct 	Sync 
3037 	Les Mills info 	Yes 	No 	Olesia 
	
NA 
	Closed 	Invalid 
	Correct 	Invalid 

3028 
	Sync issue 
	Yes 	No 	Olesia 	NA 	Resolved 	Sync 
	Correct 	Sync 
3018 	AV issue 	YES 	No 	Olesia 	NA 	Open 
	AV 	Correct 	AV 
3003 	AV setup Issue 	Yes 	No 	Anush 	NA 	Waiting 	AV 	Correct 	AV 
3024 	Login 	Yes 	No 	Olesia 	NA 	Resolved 	Login 	Correct 	Login 

Regards, 
Olesia