Subject: Les Mills Audits
From: Olesia Dhas <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Anush Saxena <[email-masked]>, Apoorv Joshi <[email-masked]>, Arjun Hurry <[email-masked]>, Bharat Sharma <[email-masked]>, Jorge Mendoza <[email-masked]>, Katherina Westner <[email-masked]>, Maksim Semenov <[email-masked]>, Nikhil Mittal <[email-masked]>, Rajdeep Pooni <[email-masked]>, tasuku yamamoto <[email-masked]>, Adithya Srivastava <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Tue, 10 Dec 2019 01:06:20 -0700 (MST)

Hi All, 

PFB the Audits for Les Mills. 

07 Dec 

Ticket 	Issue 	Was it handled correctly 	Charlotte Note 	Name of Agent 	Feedback 	Status 	Categorization 	Correct Categorization (Y/N) 	Comments 
3025 
	AV issue 
	Yes 	Yes 	AJ 	NA 	Waiting 	AV 	Correct 	AV 
3024 	Login issue 	Yes 	No 	Olesia 	NA 	Waiting 
	Login 
	Correct 	Login 

3027 	Adding a new iPad 
	YES 	No 	Olesia/Katherina 	NA 	Resolved 
	Entitlements 	Correct 	Entitlements 
3026 	AV issue 
	Yes 	No 	Olesia 	NA 	Waiting 	AV 	Correct 	AV 
3029 	App login issue 	Yes 	No 	Anush 	NA 	Waiting 	Login 	Correct 	Login 

3028 	Sync issue 	Yes 	No 	Anush 	NA 	Waiting 	Sync 	Correct 	Sync 

Regards, 
Olesia