Subject: 29th November - SSBS audits
From: Bharat Sharma <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Anush Saxena <[email-masked]>, Adithya Srivastava <[email-masked]>, Apoorv Joshi <[email-masked]>, Arjun Hurry <[email-masked]>, Ashish Dabral <[email-masked]>, deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Fri, 29 Nov 2019 20:12:33 -0700 (MST)

Ticket 	Agent 	Ticket Time 	Response Time 	Time Taken 	SLA Met 	Assigned to correct technician? 	Comments 	Queue 	Status 
61617 	Bharat 	Nov 29, 2019 01:04 PM 	01:12 P.M 	00:08:00 	YES 	Yes 	NA 	Other 	Resolved 
61618 	Bharat 	Nov 29, 2019 01:22 PM 	01:24 P.M 	00:02:00 	YES 	Yes 	NA 	Other 	Open 
61619 	Anush 	Nov 29, 2019 03:00 PM 	03:02 P.M 	00:02:00 	YES 	Yes 	NA 	Other 	Resolved 
61620 	Adithya 	Nov 29, 2019 05:13 PM 	05:17 P.M 	00:04:00 	YES 	Yes 	NA 	Other 	Resolved 
61621 	Adithya 	Nov 29, 2019 07:39 PM 	07:46 P.M 	00:07:00 	YES 	Yes 	NA 	Other 	Resolved 
61622 	AJ 	Nov 29, 2019 11:58 PM 	12:02 A.M 	00:04:00 	YES 	Yes 	NA 	Other 	Open