Subject: Re: Les Mills Audits
From: Deeksha Dadu <[email-masked]>
To: Olesia Dhas <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Cc: Anush Saxena <[email-masked]>, Apoorv Joshi <[email-masked]>, Arjun LSM AJ <[email-masked]>, Bharat Sharma <[email-masked]>, Jorge Mendoza <[email-masked]>, Katherina Westner <[email-masked]>, Maksim Semenov <[email-masked]>, Nikhil Mittal <[email-masked]>, Rajdeep Pooni <[email-masked]>, tasuku yamamoto <[email-masked]>, Adithya Srivastava <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Fri, 29 Nov 2019 14:56:03 +0000

Thank you very much Olesia

From: Olesia Dhas <[email-masked]<mailto:[email-masked]>>
Date: Friday, 29 November 2019 at 8:24 PM
To: "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Cc: Anush Saxena <[email-masked]<mailto:[email-masked]>>, Apoorv Joshi <[email-masked]<mailto:[email-masked]>>, Arjun LSM AJ <[email-masked]<mailto:[email-masked]>>, Bharat Sharma <[email-masked]<mailto:[email-masked]>>, Jorge Mendoza <[email-masked]<mailto:[email-masked]>>, Katherina Westner <[email-masked]<mailto:[email-masked]>>, Maksim Semenov <[email-masked]<mailto:[email-masked]>>, Nikhil Mittal <[email-masked]<mailto:[email-masked]>>, Rajdeep Pooni <[email-masked]<mailto:[email-masked]>>, tasuku yamamoto <[email-masked]<mailto:[email-masked]>>, Adithya Srivastava <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Les Mills Audits

Ticket  Issue   Was it handled correctly        Charlotte Note  Name of Agent   Feedback        Status  Categorization  Correct Categorization (Y/N)    Comments
2997    Playback Error  Yes     YES     Pritish/ Rajdeep        The link for German customer was in English but should be in German     Resoled App     Correct App
2998    AV issue for Live Trip classe   Yes     YES     Pritish This should have been escalated for further investigation       Closed  Invalid Correct Invalid
2999    Training requirement    Yes     YES     Pritish NA      Resoled Training requirement    Correct Training requirement
3000    Adding second device    Yes     YES     AJ      NA      Waiting on Customer     Entitlements    Correct Entitlements
3001    AV automation issue     Yes     NO      AJ      NA      Waiting on Customer     AV      Correct AV
3003    AV setup issue  Yes     YES     Olesia/Raj      NA      Waiting on Customer     AV      Correct AV

Hi All,

PFB the Audits for Les Mills for  28 Nov

Regards
Olesia