Subject: Re: Declined Orders Follow Up
From: Arjun Hurry <[email-masked]>
To: phaedrusrf <[email-masked]>
Cc: bharat sharma <[email-masked]>, Anush Saxena <[email-masked]>, kaeiarablythedelfino <[email-masked]>, Pritish Nandi <[email-masked]>, Deeksha Dadu <[email-masked]>, Adithya Srivastava <[email-masked]>
Date: Thu, 28 Nov 2019 12:58:26 -0700 (MST)

Hi All, 

Email from Sam about what to do if there are website issues: 
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 
Hi everyone... Today our server was down for 8 hours! =( ... We also had other issues this past week with slow loading, etc. 

IF any of you ever run into any problems at all, please do the following 

STEP 1: 
Contact both myself and William Jensen (he is CC'd here). 
[email-masked] 
[email-masked] 

Let us know. William is usually always available, but he does sleep occasionally and thus, you need to please ALSO do the below 

STEP 2: 
Please login to the hosting company and put in a ticket and let them know what's going on, the domain(s) that are down or slow or any other problems. 

https://www.ezzi.net/clientarea.php 
U = [email-masked] 
P = UAQqfYkB95yj 

Just go to https://www.ezzi.net/submitticket.php and then click "tech support" https://www.ezzi.net/submitticket.php?step=2&deptid=21 

... actually, maybe contact everyone on this email list so we all know and nobody submits the same ticket multiple times. Or, please double check to see if someone else hasn't already submitted a ticket by going to https://www.ezzi.net/supporttickets.php 

Please let me know if you have any questions or concerns. 

Thank you very much =) 
Warmest Regards 
Sam