Subject: Re: LMOD Feedback
From: Olesia Dhas <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>, Arjun Hurry <[email-masked]>, Anush Saxena <[email-masked]>, Adithya Srivastava <[email-masked]>, Bharat Sharma <[email-masked]>
Date: Tue, 26 Nov 2019 21:10:42 -0700 (MST)

Hi Pritish. 

It is not difficult. Sorry for this mistake. It won't happen next time. 

Regards 
Olesia 

From: "Pritish Nandi" <[email-masked]> 
To: "Olesia Dhas" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "saurabh" <[email-masked]>, "Arjun Hurry" <[email-masked]>, "Anush Saxena" <[email-masked]>, "Adithya Srivastava" <[email-masked]>, "Bharat Sharma" <[email-masked]> 
Sent: Tuesday, November 26, 2019 8:54:54 PM 
Subject: LMOD Feedback 

Olesia, 

Even after feedback today and yesterday, you are still not updating customer email addresses for VemioOTT tickets. Not sure how difficult it is. You need to make sure that you change the customer email address and then only send the email for cancellation. 

@All- This mistake cannot happen again. Please be very careful. It is just like Les Mills Virtual where we change the email from Webforms to customer email address. 

[ https://lesmillsondemand.freshdesk.com/a/tickets/96893 | https://lesmillsondemand.freshdesk.com/a/tickets/96893 ] 
[ https://lesmillsondemand.freshdesk.com/a/tickets/96677 | https://lesmillsondemand.freshdesk.com/a/tickets/96677 ] 
[ https://lesmillsondemand.freshdesk.com/a/tickets/96855 | https://lesmillsondemand.freshdesk.com/a/tickets/96855 ] 

Regards, 
Pritish Nandi