Subject: LMOD Feedback
From: Pritish Nandi <[email-masked]>
To: Olesia Dhas <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>, Arjun Hurry <[email-masked]>, Anush Saxena <[email-masked]>, Adithya Srivastava <[email-masked]>, bharat sharma <[email-masked]>
Date: Tue, 26 Nov 2019 08:24:54 -0700 (MST)

Olesia, 

Even after feedback today and yesterday, you are still not updating customer email addresses for VemioOTT tickets. Not sure how difficult it is. You need to make sure that you change the customer email address and then only send the email for cancellation. 

@All- This mistake cannot happen again. Please be very careful. It is just like Les Mills Virtual where we change the email from Webforms to customer email address. 

[ https://lesmillsondemand.freshdesk.com/a/tickets/96893 | https://lesmillsondemand.freshdesk.com/a/tickets/96893 ] 
[ https://lesmillsondemand.freshdesk.com/a/tickets/96677 | https://lesmillsondemand.freshdesk.com/a/tickets/96677 ] 
[ https://lesmillsondemand.freshdesk.com/a/tickets/96855 | https://lesmillsondemand.freshdesk.com/a/tickets/96855 ] 

Regards, 
Pritish Nandi