Subject: SSBS Audits
From: Pritish Nandi <[email-masked]>
To: Adithya Srivastava <[email-masked]>, Anush Saxena <[email-masked]>, Apoorv Joshi <[email-masked]>, Arjun Hurry <[email-masked]>, "Ashish Dabral" <[email-masked]>, " Bharat Sharma" <[email-masked]>, Mridu Bhatnagar <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Tue, 12 Nov 2019 07:13:32 -0700 (MST)

Hi All, 

PFB the SSBS audits for 11 Nov 2019. As checked now, no open tickets in our queue. 

Ticket 	Agent 	Ticket Time 	Response Time 	Time Taken 	SLA Met 	Assigned to correct technician? 	Comments 	Queue 	Status 
60713 	Bharat 	11/11/2019 16:35 	11/11/2019 16:35 	0:00:00 	Yes 	Yes 	NA 	Other 	Resolved 
60714 	Aditya 	11/11/2019 16:43 	11/11/2019 16:49 	0:06:00 	Yes 	Yes 	NA 	Other 	Open 
60715 	Bharat 	11/11/2019 17:04 	11/11/2019 17:06 	0:02:00 	Yes 	Yes 	NA 	Other 	Resolved 
60716 	Aditya 	11/11/2019 17:18 	11/11/2019 17:38 	0:20:00 	Yes 	Yes 	NA 	Other 	Open 
60718 	Anush 	11/12/2019 6:59 	11/12/2019 6:59 	0:00:00 	Yes 	Yes 	NA 	Other 	Open 
60719 	Anush 	11/12/2019 7:00 	11/12/2019 7:07 	0:07:00 	Yes 	Yes 	NA 	Other 	Closed 

Regards, 
Pritish Nandi