Subject: SSBS Audits
From: Pritish Nandi <[email-masked]>
To: Adithya Srivastava <[email-masked]>, Anush Saxena <[email-masked]>, Apoorv Joshi <[email-masked]>, Arjun Hurry <[email-masked]>, "Ashish Dabral" <[email-masked]>, " Bharat Sharma" <[email-masked]>, Mridu Bhatnagar <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Mon, 11 Nov 2019 08:38:45 -0700 (MST)

Hi All, 

PFB the SSBS audits. 

10 Nov 2019 

Ticket 	Agent 	Ticket Time 	Response Time 	Time Taken 	SLA Met 	Assigned to correct technician? 	Comments 	Queue 	Status 
60639 	Bharat 	11/10/2019 16:40 	11/10/2019 17:15 	0:35:00 	No 	Yes 	NA 	Other 	Open 
60640 	Bharat 	11/10/2019 16:44 	11/10/2019 17:16 	0:32:00 	No 	Yes 	NA 	Other 	Resolved 
60641 	Bharat 	11/10/2019 16:47 	11/10/2019 17:15 	0:28:00 	No 	Yes 	NA 	Other 	Resolved 
60642 	Bharat 	11/10/2019 17:36 	11/10/2019 17:36 	0:00:00 	No 	Yes 	NA 	Other 	Resolved 

Regards, 
Pritish Nandi