Subject: Re: Audits
From: Deeksha Dadu <[email-masked]>
To: Arjun LSM AJ <[email-masked]>
Cc: kaeiarablythedelfino <[email-masked]>, Ashish Dabral <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 1 Nov 2019 17:11:29 +0000

I am not sure how Rama checks these but if he found it, it is for sure that it got missed. Who was loved in on txt nation on 30th?

@ Rama: can you please help them understand where in dashboard they can see this missed chat

Sent from my iPhone

On 1 Nov 2019, at 22:16, Arjun Hurry <[email-masked]<mailto:[email-masked]>> wrote:

Hi Deeksha,

I just checked, my login doesn't show any missed chats from the 30th in the chat dashboard.

-AJ

________________________________
From: "Deeksha" <[email-masked]<mailto:[email-masked]>>
To: "kaeiarablythedelfino" <[email-masked]<mailto:[email-masked]>>, "arjun hurry" <[email-masked]<mailto:[email-masked]>>
Cc: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 1, 2019 11:35:07 AM
Subject: Fwd: Audits

Hi,

Which one of you is responsible for this??

Sent from my iPhone

Begin forwarded message:

From: "Vodka Bunny!!" <[email-masked]<mailto:[email-masked]>>
Date: 1 November 2019 at 11:13:10 GMT+5:30
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Subject: Audits

Hi Mam,

Please see audits from 30th Oct

TXT

Agent : Night shift agents (happened around 10:30 PM IST)
Feedback : Missed chat. Agent didnt respond for about 11 mins

Jack Hello 4:26:38
Visitor left the page or the chat session was ended. 4:37:27
======================================================

Thanks
Rama